PRIVACY POLICY

Macaw Experiences values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information that you voluntarily provide when:

  • Booking a service or making an inquiry

  • Submitting forms on our website

  • Communicating with us via email or social media

  • Signing up for newsletters or promotional content

This may include:

  • Full name

  • Email address

  • Phone number

  • Event details (date, location, guest count)

  • Dietary preferences and allergies (if disclosed)

  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To communicate and coordinate your event or experience

  • To process payments and send invoices

  • To confirm availability with our partner vendors

  • To respond to inquiries and provide customer support

  • To send relevant updates or promotional content (if you opt in)

We do not sell, trade, or rent your personal information to third parties.

3. Sharing with Third Parties

We may share relevant data with:

  • Trusted vendors involved in your event (e.g., photographers, caterers, florists)

  • Payment processors

  • Government authorities if required by law

All third parties are expected to handle your data securely and for service-related purposes only.

4. Data Security

We take appropriate measures to protect your data from loss, misuse, or unauthorized access. While we use secure methods to store and transmit information, no system can be guaranteed 100% secure.

5. Your Rights

You may request to:

  • Review the personal data we have stored

  • Correct or update inaccurate information

  • Request the deletion of your personal information, where applicable

  • Unsubscribe from promotional communications at any time

Requests can be made by emailing hello@macawexperiences.com.

6. Cookies & Analytics

Our website may use cookies or tracking tools to understand user behavior and improve the site experience. You can adjust your browser settings to decline cookies if you prefer.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance of any updates.

8. Contact

For questions or concerns regarding your data, please contact: Macaw Experiences
Email: info@macawexperiences.com

Thank you for trusting Macaw Experiences. Your privacy matters to us.